The Agency values the input of all members of staff equally, paid or unpaid, and it will continue to take on volunteers on a regular basis. Many of our volunteers have gone on to work for the Agency in a paid capacity.

As a volunteer you can expect the following from us:

A volunteer helps out

•	You will be treated with respect and have your contribution valued;
•	You will have your travel and lunch expenses met for the days that you volunteer (up to a total of £6 per day);
•	You will be offered a degree of flexibility on what hours and days you want to volunteer so long as they are within our normal opening times;
•	You will gain experience of volunteering in a furniture warehouse and/or office environment;
•	You will receive relevant training such as manual handling;
•	You will have the opportunity to learn transferable skills and improve your employability;
•	You will obtain a reference if your input and commitment are satisfactory; and
•	You may even find paid work with the Agency.

The Agency is keen to assist paid staff and volunteers with personal development. To this end a number of the Agency's volunteers and paid staff are now undertaking accredited NVQ training in such areas as warehouse operations, PAT testing and electronic servicing of white goods. This new initiative has been facilitated with the help of skills brokers from Business Link through Train to Gain. The Agency has also signed a Train to Gain Skills Pledge to demonstrate its ongoing commitment to this initiative.

If you want to enquire about volunteering and NVQ training with the Agency, please feel free to use the contact form or ring our Social Inclusion Worker on 01752 249844. If you like what you hear and want to give it a go, we will be more than happy for you to join in.

The Agency is also keen to recruit volunteers to join our Board of Management. If you think you have the background and experience to help manage this type of organisation, please contact us to discuss this further.

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